Last Updated: January 20, 2026
This Payment Policy (“Policy”) establishes the legally binding financial terms and conditions for all payments related to the coaching services, programs, and digital offerings (“Services”) provided by Guided Legacy Coaching, LLC, a Florida limited liability company (“Company,” “we,” “us,” or “our”).
By enrolling in, purchasing, or participating in any Services, you (“Client,” “you,” or “your”) explicitly agree to the terms of this Policy in their entirety. This Policy is an integral part of our overall Terms of Service, which are incorporated herein by reference and are available at guidedlegacycoaching.com/terms-of-service. In the event of any conflict, the Terms of Service shall govern.
We reserve the right to amend this Policy at our sole discretion. Any changes will be posted on our website with an updated “Last Updated” date. Your continued use of the Services following such posting constitutes your acceptance of the revised Policy.
2.1. All fees for Services are quoted, charged, and must be paid in United States Dollars (USD).
2.2. We accept payments via major credit/debit cards (Visa, Mastercard, American Express, Discover), PayPal, and other payment processors as displayed at the point of checkout or enrolment.
2.3. All payment transactions are processed securely through third-party payment gateways (e.g., Stripe, PayPal). The Company does not directly store or have access to your complete payment card details. By submitting your payment information, you authorize our designated payment processor to charge your selected method for the total amount due, in accordance with the chosen payment option.
3.1. The specific fee for each Service is clearly stated on the relevant program sales page, within the enrolment portal, and/or in your official enrolment confirmation email. Prices are subject to change without notice; however, the price agreed upon at the time of your enrolment is guaranteed for the duration of your payment schedule.
3.2. The Company offers the following payment options for its Services:
Full Payment: The entire program fee is due and payable in a single transaction at the time of enrolment.
Instalment Plan: For select programs, a payment plan may be offered as a financial courtesy. By selecting this option, you authorize the Company to charge your payment method for the initial instalment immediately upon enrolment. Subsequent instalments will be charged automatically on the same calendar date of each subsequent billing cycle (monthly) until the total program balance is paid in full.
3.3. Critical Understanding of Instalment Plans: An instalment plan is a payment schedule for a single, comprehensive program. It is not a month-to-month subscription service. Your enrolment constitutes a commitment to the full financial value of the program. The instalment plan does not confer the right to cancel future payments due to non-participation, dissatisfaction, or change of circumstance. You remain legally and financially obligated to complete all scheduled payments.
4.1. Delinquency and Suspension: If a scheduled payment is missed, declined, or reversed by your financial institution, your account will be considered delinquent. After a grace period of seven (7) calendar days from the original due date, the Company reserves the right to immediately suspend your access to all Services. This suspension includes, but is not limited to: live coaching sessions, group calls, program materials, private online portals, community access, and any bonus resources. Access will be restored only upon receipt of all overdue payments, and a reinstatement fee may apply.
4.2. Collections: If an account remains delinquent for fourteen (14) calendar days or more, the Company may, at its discretion, engage a third-party collections agency and/or pursue legal action to recover the outstanding balance. You will be responsible for the full program fee plus any additional costs incurred in collections, including but not limited to late fees, interest, and reasonable attorneys’ fees.
4.3. Client Responsibility: It is your sole responsibility to ensure that your payment method on file is valid, has sufficient funds or available credit, and is not subject to restrictions that would prevent successful processing. You agree to update your payment information promptly if any changes occur.
5.1. All Sales Are Final. The Company maintains a strict 100% no-refund policy. All payments made for Services are non-refundable under any and all circumstances, without exception.
5.2. This policy applies regardless of the reason, including but not limited to: client dissatisfaction, perceived lack of results or progress, failure to complete the program, non-attendance of scheduled sessions, changes in your personal or professional circumstances (e.g., health, relocation, financial hardship, change in relationship status), or a simple change of mind.
5.3. This policy is a fundamental condition of our engagement due to the bespoke, high-commitment nature of our coaching. Upon your enrolment, the Company reserves a dedicated spot in the program, allocates coach time and resources, and provides immediate access to proprietary intellectual property. Therefore, the value of the Service is considered delivered upon confirmation of enrolment.
5.4. Program Cancellation by Company: In the highly unlikely event that the Company must permanently cancel a program prior to its completion, we will provide at least thirty (30) days’ written notice. Our sole obligation will be to grant affected Clients access to downloadable program materials created up to that point. No cash refunds will be issued.
We strive to ensure accurate billing. In the rare event of a clerical, typographical, or system error resulting in an incorrect charge, we reserve the right to correct the error. If you are overcharged, we will issue a credit to your original payment method for the difference. If you are undercharged, we reserve the right to invoice you for the remaining balance or charge your payment method on file for the correct amount.
7.1. You are responsible for paying any and all applicable sales, use, value-added, or other governmental taxes, fees, or duties associated with your purchase, unless the fee explicitly includes such charges.
7.2. Chargebacks & Disputes: You agree not to initiate any chargeback, reversal, or dispute with your bank or payment provider for valid charges authorized under this Policy. Any such action, undertaken without first attempting to resolve the issue directly with the Company, constitutes a material breach of this Agreement. It will result in immediate termination of your access to Services, acceleration of all remaining payments, and may lead to collection activity and reporting to credit bureaus.
For any questions regarding this Payment Policy, to update your payment information, or to resolve a billing issue, please contact our administrative team at:
support@guidedlegacycoaching.com
or via the contact form available on our website.
We will make reasonable efforts to respond to your inquiry in a timely manner.